Speaker Notes:
· Leaders need to focus on how information technology can be integrated into their organizations and companies. They need to evaluate their workflows, examine needs, and identify ways that IT can improve their work; moreover, need to focus on what can be change within their control. Organizations will have to define additional responsibilities on roles and accountability.
· Two concerns with healthcare IT: (1) security (2) privacy
· Incremental changes are easier, as opposed to full automation.
· Hospitals need to change business models.
· Need a push for standardization.
· Organization leaders need to address: (1) clinical benefits (2) efficiency (3) learning curve (4) success stories (5) needs of staff
· Ensure that hospitals are doing what they need to do to get FULL VALUE of the system / software. Learn how to customize technology to fit organization’s needs.
· Same system is not the same system for everyone.
Audience Notes:
· The Big Lebowski video Electronic medical records can be analogous to ATM machines in banks. It’ll take a lot of investment, time, effort, and culture change to switch over – it’s a process. And it’ll all be worth it in the end.
· Not to focus on loss of autonomy for physicians, but to shift paradigms on perspective and to see it as a shift of physician roles.
· With an unclear return on investment (ROI), why is the public’s message saying that people are “idiots” it they decide not to adopt technology?
· At what point will we be confident enough to say that technology in healthcare is worth spending billions of dollars? What is the right balance and what other evidences are needed?
Quotes:
· Need innovative thinking: There is a reason why things are changing in that direction
